Shipping policy
MOE is now offering Free Delivery to England Mainland (known as Zone A – England). This is inclusive of our standard palletised shipping (for all our larger bulky products) and smaller items as well.
Please note that Zone A mainland UK, England does not include Zone C (Scotland)
Smaller items may be delivered by Parcelforce. If you are not in, you will be carded for collection at your local post office.
Most of our products are larger and will be delivered on palletised service. They will require booking in on a specific date for delivery. You will be contacted in advance to arrange the delivery; please ensure that you are able to receive the delivery on that day.
Delivery is to ground floor only. Larger items delivery via pallet will be via curbside delivery only.
How long will my products take to arrive?
If our item is stocked then it will be with you within 3-4 weeks, however if the item is larger or a larger order size – the lead-time can take up to 8 weeks.
Product arrival dates may vary depending on the complexity and scale of the project.
We always try to meet your requirements and often delivery prior to set lead time. For more information contact our head office on: info@moeducation.co.uk kindly quoting the products you are interested in.
Will my products be pre-assembled?
The vast majority of products will come pre-assembled and hassle-free. Complex and bespoke products may require us to assemble them onsite. More information can be found on the desired product page or contact us directly by email.
Installation Services
At MOE, we understand that many of our products are extremely large and require hands-on installation knowledge to get your setting or garden all set up nicely and safety.
We believe that playground equipment installation should be an exciting process – not a stressful one. So, we ensure to find a specific date to suit you before planning an exact method of installation.
Along with extensive experience, this planning is at the heart of the installation process. Furthermore, all our team members are DBS checked and fully advised regarding the day to day running of each site they visit. This allows us to complete the project with minimal disruption to our clients.
With everything planned and in order, our team of expert installers work efficiently and safely to complete the project to high industry standards. You can trust that all of our installations are completed to the full satisfaction of everyone involved.
Below are our Installation rates and zones. Our helpful and attentive HQ team are on hand to answer all your questions.
Please note that we ship to Northern Ireland with palletised shipping but we are not able to carry out our installation service.
